Terms of Service

TERMS OF SERVICE:

This Terms of Service (“Terms”) is part of the Master Legal Policies and uses all definitions contained within the Master Definitions Section. All references to “Company”, “we”, “our”, “us”, “the Website”, or “the Products” carry the meanings assigned in the Master Definitions.

By accessing the Website or purchasing the Products, you agree to be bound by these Terms and all policies referenced herein. If you do not agree, you must immediately discontinue use of the Website.

1. ACCEPTANCE OF TERMS

By:

  • visiting the Website
  • browsing any page
  • creating an account
  • placing an order
  • subscribing to any service
  • or using the Products

…you acknowledge that you have read, understood, and agreed to these Terms.
If you disagree with any part of these Terms, you are prohibited from using the Website or purchasing the Products.

2. ELIGIBILITY & AGE REQUIREMENTS

Access to the Website and purchase of the Products is strictly limited to individuals 21 years of age or older, or the minimum legal age required in your jurisdiction.

By using the Website, you represent and warrant that:

  1. You are at least 21 years old
  2. You are legally permitted to purchase the Products
  3. Any information you provide for age verification is accurate

Any violation may result in order cancellation, account termination, or reporting to authorities.

3. MASTER DEFINITIONS

All capitalized terms used in these Terms carry the meanings defined in the Master Definitions Section, including:

  • “Company”
  • “NEUROPUFF”
  • “TRYNEUROPUFF”
  • “the Products”
  • “the Website”

These definitions apply across all policies, including the Privacy Policy, Age Policy, Shipping Policy, Refund Policy, Subscription Policy, CCPA Policy, and GDPR Policy.

4. ACCOUNT CREATION & SECURITY

When creating an account, you agree to:

  • Provide accurate information
  • Maintain confidentiality of your login credentials
  • Accept responsibility for all actions under your account

The Company is not liable for unauthorized access caused by your failure to secure your account.

5. PRODUCT INFORMATION & AVAILABILITY

The Products available on the Website may be:

  • Updated
  • Modified
  • Discontinued
  • or limited in quantity

We reserve the right to:

  • Restrict the sale of Products
  • Limit quantities
  • Change descriptions
  • Adjust pricing
  • Substitute materials or components

All information on the Website is provided for general informational purposes only and may not always be current.

6. PRICING & PAYMENT

Pricing for the Products is listed in USD, unless otherwise specified.

By placing an order, you authorize the Company to charge your selected payment method for the full amount, including:

  • Product price
  • Applicable taxes
  • Shipping fees
  • Subscription renewals (if enrolled)

All payments are subject to the Payment Policy, which is incorporated into these Terms.

7. SHIPPING & DELIVERY

Shipping timelines displayed at checkout are estimates only.

The Company is not responsible for:

  • Carrier delays
  • Weather issues
  • Customs inspections
  • Incorrect shipping addresses
  • Lost or stolen packages after delivery

The full Shipping Policy applies to all orders.

8. RETURNS, REFUNDS & CANCELLATIONS

All refund, replacement, or cancellation requests must follow the Refund & Cancellation Policy.

Refunds are only issued to the original payment method used at checkout.

9. SUBSCRIPTIONS & RECURRING CHARGES

By enrolling in a subscription, you authorize:

  • Recurring charges
  • Automatic renewals
  • Delivery scheduling

Minimum subscription cycles may apply (see Subscription Policy).

10. HEALTH & SAFETY DISCLAIMER

The Products are wellness devices and inhalation-based goods that may affect individuals differently.

They are not intended to diagnose, treat, cure, or prevent any disease.

Before using the Products, consult a healthcare professional, especially if you have:

  • respiratory issues
  • pre-existing medical conditions
  • allergies
  • or are pregnant or nursing

Use is at your own risk.

11. USER-GENERATED CONTENT

Any content submitted, including:

  • reviews
  • testimonials
  • photos
  • social media tags

…may be used by the Company for marketing purposes.

You grant the Company a non-exclusive, worldwide, royalty-free license to use such content.

12. PROHIBITED ACTIVITIES

You agree not to:

  • Use the Website for unlawful purposes
  • Provide false information
  • Bypass age verification
  • Interfere with security features
  • Copy or steal Website content
  • Reverse-engineer or scrape the Website
  • Resell Products without authorization

Violations may result in:

  • account termination
  • order cancellation
  • legal action

13. DISCLAIMER OF WARRANTIES

The Website and the Products are offered “as is” and “as available” without warranties of any kind, including:

  • merchantability
  • fitness for a particular purpose
  • durability
  • non-infringement

Use of the Website is at your sole risk.

14. LIMITATION OF LIABILITY

To the fullest extent permitted by law:

  • The Company is not liable for indirect, incidental, or consequential damages
  • The Company’s total liability shall not exceed the amount paid for the Products in question
  • This includes, but is not limited to:
  • loss of profits
  • loss of data
  • personal injury
  • or property damage

15. DISPUTE RESOLUTION & BINDING ARBITRATION

All disputes shall be resolved through binding individual arbitration administered by the American Arbitration Association (“AAA”) under the Federal Arbitration Act.

  • No class actions
  • No jury trials
  • No collective proceedings

Arbitration will occur in the state and county where [LEGAL ENTITY NAME] is registered, unless both parties agree otherwise.

You may opt out within 30 days of your first purchase by emailing: [SUPPORT EMAIL]

This clause survives termination of the Terms.

16. COMMUNICATION CONSENT (SMS, EMAIL, ETC.)

By providing your contact information, you consent to receive:

  • email updates
  • transactional notifications
  • automated SMS marketing messages

SMS consent follows the TCPA rules:

  • Reply STOP to cancel
  • HELP for help
  • Message/data rates may apply
  • Consent is not required for purchase

See the Privacy Policy for full details.

17. INTELLECTUAL PROPERTY

All Website content is the property of the Company, including:

  • text
  • images
  • product descriptions
  • graphics
  • designs
  • trademarks
  • layouts

You may not reproduce, distribute, or commercialize any Website content without prior written consent.

18. TERMINATION

The Company may terminate access to:

  • the Website
  • your account
  • or any purchase

…at any time for violations of these Terms or any policy referenced herein.

19. GOVERNING LAW

These Terms are governed by the laws of the United States and the state where [LEGAL ENTITY NAME] is registered.

20. CHANGES TO TERMS

We may update these Terms at any time.
Revisions take effect immediately upon posting.

Continued use of the Website constitutes acceptance of updated Terms.

21. CONTACT INFORMATION

For questions about these Terms or any policy:

[SUPPORT EMAIL]

POLICY INTEGRATION

This Terms of Service is the master governing document for all policies included in the Master Legal Policies.
All definitions, disclaimers, consent notices, and arbitration terms apply across the entire Website and all associated services.